About Us

Mission Statement
Compassion.  Integrity.  Quality.

Heart to Heart Healthcare Training is devoted to providing quality healthcare training that inspires compassionate care and competency while providing the most up-to-date information in the healthcare field. Our students will receive unsurpassed training with attention to detail. Students from Heart to Heart Healthcare Training will be successful, knowledgeable, and recognized in the community for their skills, dedication, and compassion towards others.


Heart to Heart Healthcare Training is a part of Bay Nurse Assistant Program which was established in 1997 as a Michigan state-approved Certified Nurse Assistant training program. Since 1997, we have been providing quality nurse aide training to the Bay County and surrounding areas. All of our students receive personal instruction, and our graduates are successfully employed as Certified Nurse Assistants throughout the community. Our students provide compassionate care to the loved ones in the communities where they are employed. Our instructors have vast experience in the healthcare field and provide teaching based on the knowledge they have gained throughout their nursing careers. In 2016 Heart to Heart Healthcare Training opened in Ypsilanti, MI to provide Nurse Aide training as well as Phlebotomy Technician, Medical Assistant, EKG Technician and CPR, AED, and First Aid training to the community.


RN – Owner/Instructor

Katie is one of the founders/owners of Heart to Heart Healthcare Training. She brings a new light into teaching and truly has a passion for helping students, and makes their experience one of a kind. Katie teaches our Certified Nurse Assistant, Phlebotomy Technician and Home Health Aide classes. She is also a certified CPR/AED/FIRST AID training instructor through the American Heart Association. Katie is a Registered Nurse through the State of Michigan who has experience in several different healthcare settings. Katie has worked in the hospital setting, long-term care, home health care, and at an outpatient surgical center.

“My favorite part about teaching and introducing individuals to the healthcare field, is we get the opportunity to shape the students experience and outlook of what an absolute honor it is to take care of a family’s loved one. I have the ability to show them my passion for this field and help ignite their passion in taking care of our communities loved ones.” – Katie


RN – Owner/Instructor/Office Manage

Meg is one of the founders/owners of Heart to Heart Healthcare Training. As well as a part-time teacher Meg does a lot of the behind the scenes work that keeps Heart to Heart Healthcare running. Meg is a registered nurse that has experience in the hospital setting on a medical-surgical floor, long term care, pre-op and post-op in a surgical center and as a nephrology nurse in a dialysis clinic. She brings a variety of knowledge about the healthcare field and what students can expect in various roles as a CNA.

“When you feel like quitting, remember why you started” is one of my favorite quotes. Healthcare is hard work but so rewarding and even more so when you are able to influence the future of healthcare. We want our students to understand the importance of the work they are about to embark on. We try hard to inspire our students but more often they inspire us. – Meg

Karen, RN

Certified Nurse Assistant Instructor

Karen is a Registered Nursed our Certified Nurse Assistant Instructor. Karen brings the perfect amount of energy to the classroom. Through her instruction, she displays passion for teaching and for the healthcare field. She has held various roles in the healthcare fields a RN, from the hospital setting all the way to occupational health and more. Through these roles, Karen brings a wealth of knowledge and great insight to the classroom for our students. You may even see Karen jump in as a sub in our Phlebotomy, EKG or Medical Assistant classes as well.


One of Karen’s favorite quotes that sums up why she loves teaching – “By doing what you love, you inspire and awaken the hearts of others.” – Satsuki Shibuya


Administrative Director and Lead Medical Assistant Instructor

Kim wears many hats here at Heart to Heart and we are very grateful to have her on our team. She is our Administrative Director as well as our Lead Medical Assistant Instructor. Kim has prior experience as an instructor for Medical Assistant classes, and developing healthcare training program curriculum. She has also worked as a Phlebotomist and a Medical Assistant and been in the healthcare field for over 15 years. Kim brings an enormous amount of passion into the classroom and it shines through in the students passion for learning.