FAQ

F.A.Q.

HOW DO I CONTACT HEART TO HEART HEALTHCARE TRAINING?

You can call us at 800-970-2918, or by e-mail at [email protected] are open BY APPOINTMENT ONLY – Monday through Friday 9am to 5pm.All Mail Should Be Sent To –Heart to Heart Healthcare TrainingPO BOX 69Flushing, MI 48433

ARE DEPOSITS REFUNDABLE?

All deposits are non-refundable. Once a deposit is made, it will secure your spot for the class dates that the student signed up for. If for some reason the student cannot take those specific class dates, we will allow students to transfer to another class date if it's available.

DO YOU OFFER FINANCING OR FINANCIAL AID?

We are excited to announce that we now offer financing for all of our programs through Climb Credit! It is fast and easy to apply and applying doesn't affect your credit. Check out our financing page to learn more about how to finance your education! At this time we do not accept financial aid.

DO YOU OFFER PAYMENT PLANS?

Yes, we do offer payment plans for all of our programs. We also offer financing for our programs. Call or email us for details.

HOW DO I REGISTER FOR THE CLASS?

To register click on Enroll Now at the top of our website and follow the instructions to apply for class of your choice. As a reminder all deposit's are due at the time of registration.We are open Monday through Friday from 9am to 5pm by appointment only.

WHEN IS PAYMENT DUE?

A deposit is due at the time of enrollment. The remaining balance of your tuition must be paid on or before the first day of class. All payments can be made through our student portal at www.h2h.polischool.net

WHAT ARE THE REQUIREMENTS TO BE ACCEPTED INTO YOUR PROGRAMS?

CNA CLASS - you must be at least 17 years old, and provide a negative TB test within the last year.. A background check will be performed and certain misdemeanors and felonies can exclude you from being able to attend clinical.MEDICAL ASSISTANT - you must be at least 18 years of age and have a high school diploma or GED and have a negative TB test within the last year. Further immunizations may be required depending on your externship requirements.PHLEBOTOMY - you must be at least 18 years of age and have a high school diploma or GED.EKG - you must be at least 18 years of age and have a high school diploma or GED.PATIENT CARE TECHNICIAN - you must be at least 18 years of age and have a high school diploma or GED.

WHERE CAN I GET A TB TEST?

You may contact your Physician's Office, a local urgent care, or your local County Health Department.

WHAT HAPPENS WHEN I COMPLETE THE CERTIFIED NURSE ASSISTANT PROGRAM?

After graduating from Heart to Heart Healthcare Training you will be given a certificate that allows you to register for the State of Michigan Certified Nurse Aide Competency Evaluation through Prometric for a total cost of $125. Once you have completed and passed this test you will become a Certified Nursing Assistant in the State of Michigan. You can find more information on the Prometric website at http://www.prometric.com/nurseaide/mi

DO YOU OFFER ONSITE CPR/AED/FIRST AID TRAINING?

Yes, we offer onsite training for businesses or large groups. We also offer training in schools, and at community events. Call us at (734) 890-9574 for more details.

ARE THE CPR CLASSES COMPLIANT WITH OSHA REQUIREMENTS?

All of the American Heart Association courses are designed to meet OSHA requirements. However, OSHA does not review or approve any courses for compliance. American Heart Association and OSHA share an alliance in making the work place safer.

WHAT FORMS OF PAYMENTS DO YOU ACCEPT?

Payments in the form of Cash, Credit Card, Check, or Money Order are accepted. Checks and Money Orders should be made payable to Heart to Heart Healthcare Training.